Introduction

Vatsalya Advance Child Hospital ("we," "our," or "us") is committed to protecting the privacy of our patients and their families. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, your child's name, shipping address, email address, and telephone number, and demographic information, such as age, gender, hometown, and interests, that you voluntarily give to us when you book an appointment or fill out a contact form.
• Health Information: To provide medical care, we collect Protected Health Information (PHI) as defined by applicable laws. This includes medical history, symptoms, diagnoses, and treatment plans.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Provide and manage your child's medical care and treatment.
• Schedule and confirm appointments.
• Communicate with you about your child's health, appointments, and our services.
• Process payments and billing for services rendered.
• Improve our website, services, and patient care.
• Comply with legal and regulatory requirements.

Disclosure of Your Information

We do not share your personal or health information with third parties except as necessary to provide our services or as required by law. This may include:

• With other healthcare providers: For treatment purposes, such as referrals to specialists.
• For legal purposes: If required by law, such as in response to a court order or subpoena.
• With service providers: We may share information with third-party vendors who perform services for us, such as billing or IT services, under strict confidentiality agreements.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights

You have certain rights regarding your health information, including the right to access, amend, and request a restriction on the disclosure of your PHI. Please contact us to exercise these rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Vatsalya Advance Child Hospital
NH-30, New Bypass Main Road, Changar, Metro Pillar No. 66, Kankarbagh, Patna-20
info@vatsalyaadvancehospital.com
+91 7352229836